Asendio at CCW Berlin 2025:
AI-Driven Learning for CX

Our discussions highlighted the growing need for adaptive learning environments that not only deliver knowledge but also strengthen competencies directly linked to customer satisfaction, operational efficiency, and long-term employee retention. As customer expectations continue to evolve, so does the demand for digital capabilities, strong soft skills, and intelligent onboarding and training processes. At CCW Berlin, we showcased how Asendio’s AI-based LXP:

• Accelerates employee development through personalized learning paths
  
  

• Enhances knowledge retention with tailored microlearning and AI-generated content
  
  

• Supports managers with actionable insights to drive performance improvement
  
  

• Helps organizations adapt quickly to new technologies and service models

This combination of AI-powered learning and data-driven insights positions Asendio as a future-ready partner for any organization striving to excel in a competitive customer experience landscape.

Participating in CCW Berlin reaffirmed our commitment to delivering cutting-edge, AI-first learning solutions that help organizations stay ahead of industry advancements. The connections, ideas, and collaborations that emerged during the conference will play an important role in our continued growth across Europe and beyond. We leave Berlin energized and excited for the opportunities ahead—and we look forward to partnering with even more organizations committed to unlocking the full potential of their people.